000 00618nam a22002057a 4500
003 OSt
005 20250210075149.0
008 250210b |||||||| |||| 00| 0 eng d
020 _a9780230327849
040 _cx
100 _aBaron, Steve
245 _aServices marketing :
_btext and cases
250 _a3rd ed.
260 _aNew York:
_bPalgrave Macmillan,
_c2009.
300 _axviii, 358p. : ill.
500 _aIncludes bibliographical references and index.
650 _aService industries--Marketing.
650 _aService industries--Marketing--Case studies.
942 _2lcc
_cBK
_kHD 9980.5 .B37 2009
_n1
999 _c1332
_d1332