TY - BOOK AU - Rentz, K. Flatley, M. E. Lentz, P. TI - Lesikar's business communication: connecting in a digital world SN - 9780071220972 AV - HF 5721 .L37 2011 PY - 2011/// CY - New York PB - McGraw-Hill/Irwin KW - Commercial correspondence KW - English language--Business English KW - Business communication N1 - Includes bibliographical references and index ER -