TY  - BOOK
AU  - Slack, N. ...[et al.].
TI  - Operations and Process Management: principles and practice for strategic impact
SN  - 9781292017846
AV  - TS 183 .064 2015 
PY  - 2015///
CY  - Harlow
PB  - Pearson
KW  - Manufacturing processes
KW  - Process control
KW  - Operations research
N1  - Includes bibliographical references and index
ER  -