TY  - BOOK
AU  - Wisner, Joel D. and Stanley, Linda L.
TI  - Process management: creating value along the supply chain text & cases
SN  - 9780324654721
AV  - HD 31 .W581 2008 
PY  - 2008///
CY  - Australia
PB  - Thomson South-West
KW  - Management--Text and Cases
ER  -