TY  - BOOK
AU  - Raab Gerhard, Ajami,Riad  .A, Gargeya,Vidyaranya B.,Goddard, Jason G.
TI  - CUSTOMER RELATIONSHIP MANAGEMENT: A  Global Perspectives
SN  - 9780754671565
AV  - HF 5415.5 .C83625 2008 
PY  - 2008///
CY  - USA
PB  - Gower
KW  - 1.Customer relations-management
KW  - 2.Raab,gerhard
N1  - includes bibliographical references and index
ER  -