Raab Gerhard, Ajami,Riad .A, Gargeya,Vidyaranya B.,Goddard, Jason G.

CUSTOMER RELATIONSHIP MANAGEMENT: A Global Perspectives. - USA: Gower, 2008. - ix,204p.

includes bibliographical references and index

9780754671565


1.Customer relations-management
2.Raab,gerhard

HF 5415.5 .C83625 2008