TY  - BOOK
AU  - Racheal Williams [editor]
TI  - Business Level 2
SN  - 9781846906206
AV  - HF 5351 .C37 2010 
PY  - 2010///
CY  - England
PB  - Pearson Education Limited
KW  - customer relation in Business
N1  - Includes bibliographical reference and Index.
ER  -