TY - BOOK AU - Deming, W. E. TI - The essential Deming: leadership principles from the father of quality SN - 9780071790222 AV - HD 62.15 .D459 2013 PY - 2013/// CY - NewYork PB - McGraw Hill KW - Total quality management: KW - Leadership KW - Industrial management N1 - Includes index ER -