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The balanced scorecard: translating strategy into action

Kaplan, R. Norton, D.

The balanced scorecard: translating strategy into action - Boston: Harvard press, 1996. - xi, 322p.

includes index

Subjects--Topical Terms:
industrial productivity--measurement
strategic planning
organizational effectiveness--evaluation

LC Class. No.: HD 56 .K35 1996

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The balanced scorecard: translating strategy into action