Services marketing : text and cases
Baron, Steve
Services marketing : text and cases - 3rd ed. - New York: Palgrave Macmillan, 2009. - xviii, 358p. : ill.
Includes bibliographical references and index.
9780230327849
Service industries--Marketing.
Service industries--Marketing--Case studies.
Services marketing : text and cases - 3rd ed. - New York: Palgrave Macmillan, 2009. - xviii, 358p. : ill.
Includes bibliographical references and index.
9780230327849
Service industries--Marketing.
Service industries--Marketing--Case studies.